Every Nureno project follows the same disciplined process. Not because it is efficient for us, but because it is the only way to guarantee that what gets built is exactly what was agreed. This page explains every stage and why each one exists.
Start Your Project60 Years Combined Director Experience · Federation of Master Builders Accredited
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· 10-Year Insurance-Backed Structural Warranty · 8 Years Trading
Most design and build problems do not start on site. They start in the gap between what a homeowner was shown and what a builder understood they had agreed to deliver. Verbal agreements. Rough sketches. Assumptions that were never tested. By the time the gap became visible, the work was done and the relationship was broken.
Nureno's process exists to close that gap before it can open. Every stage, from the first consultation to the final handover, is designed to ensure that both parties are always looking at the same thing. The result is not just a better-finished project. It is a project that finishes without dispute, without surprise and without regret.
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Any firm can claim to deliver quality. The Nureno design and build process is the mechanism that makes that claim verifiable. Full visualisation before any work begins. A fixed price before any work starts. One team accountable for every element. These are not marketing promises. They are the structural commitments that every project is built around.
22% of build projects end in dispute. In almost every case, the problem did not begin on site. It began long before the build started, in the absence of a shared, detailed picture of what was being built. A homeowner imagined one thing. A builder interpreted the brief differently. Nobody saw the finished project before the work began.
Nureno was built to make that outcome impossible. Before any work is agreed, before any contract is signed, both parties sign off on the same complete 2D and 3D visualisation of the finished project. What you approve at the design stage is what gets built. There is no version of the project in your head and a different version in ours. There is one version, documented in full, that both parties have reviewed and approved.
Most homeowners who have been through a difficult build will tell you the same thing. The problem was not the quality of any individual trade. It was the gaps between them. The plumber who did not know what the electrician had agreed. The joiner who finished his part before the plasterer had finished hers. The project manager who was managing six jobs at once and nobody's project in particular.
A single contract that covers every stage of your project, from design through to aftercare, removes those gaps entirely. One team is accountable for everything. One project manager is your single point of contact from the first day on site to the day we hand back your keys. If something needs resolving, there is one team to call and one contract that covers it.
Step 01
The process begins at your home, not at our office. We visit the property, look at the space and spend time understanding what you want to achieve. There is no presentation and no sales pitch. We listen first and give you an honest view of what is achievable within your budget and timescale second.
If we are not the right firm for your project, we will say so at this stage. We would rather have that conversation at the start than at a point where it costs you something. The consultation is free, there is no obligation and no cost.
The 22% of build projects that end in dispute share a common origin: a gap between what was agreed and what was built. Verbal agreements mean different things. Rough sketches leave too much to interpretation.
The Nureno process closes that gap before it forms. Full visualisation, a fixed proposal and a single contract mean both parties see, agree and sign off on the same thing before work begins.
The result is a project that finishes the way it started. Because the process removes the conditions in which disputes form.
The alternative to a fully-procured service is coordinating multiple separate firms: an architect, a builder, a kitchen supplier, a landscaper, each with their own contract, timeline, and definition of where their responsibility ends. The gaps between them are where problems happen.
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One project manager oversees every stage of your project. You have one person to call, one person who knows the full history of the build and one person who is accountable for everything.
Every project starts with a full design process, not a quote and a handshake. The design is what makes everything else predictable.
A detailed fixed-price proposal before any work begins. What you agree at the design stage is what you pay.
A single contract covers every element of the project from design through to aftercare. No separate firms, no handoffs and no grey areas about who is responsible for what.
Every project carries a 24-month workmanship warranty and a 10-year insurance-backed structural warranty. The relationship does not end at handover.
If you have a question that is not answered here, call us on 0330 133 2031 and we will give you a straight answer.
Not necessarily. If you already have plans drawn up by an architect, we price from those and design your interiors as part of the project. If you are starting from scratch, we manage the full design process from the initial brief through to the complete 2D and 3D visualisation. The design fee for this comes off your final bill if you proceed. Either way, you own the design outright.
The timeline for this stage depends on the complexity of the project. We confirm a realistic timeframe at the feasibility stage so you know exactly what to expect before design work begins.
Any change after sign-off is handled formally. We discuss what you want to change, set out the impact on cost and timeline in writing and confirm your agreement before anything is altered. No informal decisions and no changes made without your explicit written approval.
In most cases, yes. The answer depends on the scope of the work. For phased or room-by-room projects, most homeowners stay throughout. For a full refurbishment, we discuss the options at the consultation stage and plan the build sequence to minimise disruption where possible. We will give you an honest answer before anything is agreed.
A named project manager is your single point of contact from the first day on site to handover. You receive regular progress updates throughout so you always know what is happening, what is coming next and who to call if you have a question. If anything unexpected arises on site, we come to you with the details and a clear recommendation before any decision is made.
We work across Berkshire and the surrounding areas, including Buckinghamshire and Surrey. Our projects run from Maidenhead and Marlow through to Gerrards Cross, Sonning and beyond. If you are not sure whether we cover your area, call us and we will tell you straight away.
We take on projects beyond our listed areas when the scope and location are the right fit. If you are based in the wider Home Counties, call us and we will give you a straight answer.
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Tell us about your project and we will come to you. Fill in the short form or call us directly and we will visit your home, listen to what you have in mind and give you an honest view of what is achievable. No obligation and no pressure.
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